Stress.
Bullying. Work related stress and bullying advice. Anti bullying
& Cyber bullying help for kids, parents and schools. Bullying
help at Work. Bullying in Schools. Bullying in the Community. Adult
bullying. Anti Bullying programmes. Domestic violence. Cyber bullying.
Stalking. Redundancy. Employment Law advice. Mediation. Bullying
& Harassment Investigations. Workplace Investigations. Grievance.
Disciplinary. Discrimination. Dismissal. Suspension. Mediation.
Abuse in the Workplace. Stress. Work related stress. Health and
Safety at Work. Downsizing. Change Management. Leadership training.
ACAS Code of Practice. Bullying in the playground and in the classroom.
Mobile and text bullying. Dangerous websites. Happy Slapping. Facebook
bullying. Gay bullying. Problems with Bebo. Advice for parents on
bullying. Employment Law. Case Law. Statutory Law. The
UK's only bullying helpline for both adults and children and the
UK's leading website on anti bullying initiatives.
I
rang your helpline two hours ago and spoke to an amazing lady called
Sue. She listened to me intently and she forgave my tears for over
30 mins. The advice she gave was invaluable and she talked me through
my options. I have now downloaded your free advice sheets and I
will be taking them with me to a meeting tomorrow. Thank you so
much Sue. I have dried my tears and I now know what action to take
next. You are providing a FANTASTIC service and I feel my day would
have fallen apart without you today. Caller to Helpline. 10 June
2010.
BULLYING
IS DISCRIMINATION
BULLYING
DOES NOT DISCRIMINATE
FRANK LAMPARD FOOTBALL BOOTS
Frank Lampard has kindly donated a pair of 'signed' football boots
to us to auction off. Bidding will start at £250.00. Email us
at info@nationalbullyinghelpline.co.uk
with your bid and a two sentence statement which starts off.. "I
believe we need The National Bullying Helpline because....
DAVID
CAMERON MP:
"Stamping out bullying in the workplace and elsewhere is a
vital objective. Not only can bullying make people's lives a misery,
but it harms business and wider society too. So I congratulate the
National Bullying Helpline for its efforts to give practical support
to those being bullied, and to make bullying a thing of the past".
JOIN
OUR NEW MEMBERSHIP SCHEME - See Sponsorship page.
SPECIAL
THANK YOU. We are extremely grateful
to the individual(s) for their "Anonymous Gift" donated
to us at the end of February 2010 along with the kind message of
support. Obviously we have no idea who you are - but we want you
to be assured that your very kind donation will be put to very good
use. We thank The Swindon Wildcats for raising £610 for us,
having adopted us as this Season's Charity! We also thank The Lydon
Community Centre for their very kind donation - following their
Halloween Charity Dance. Finally, we wish to acknowledge and thank
the Religious Group that kindly sent a donation to us week commencing
19th April 2010. We are all Volunteers here. Every penny donated
to us by the public is put towards utility costs and the direct
running costs of our Charity.
YOUR
SUPPORT. We
would like to say a BIG THANK YOU to all those
who have written to us, emailed us and/or called us since 22nd February
2010 voicing support. We are overwhelmed by the volume of letters
received. Bullying has not gone away. Bullying will never go away.
We are still here to help those who struggle with bullying issues.
We will not be bullied ourselves. The public still need our helpline
- of that there is absolutely no doubt. We intend to continue to
provide support to all those who need it. Thank you.
IT'S
BUSINESS AS USUAL. Our helplines
are extremely busy. If you are unable to get through on the phones,
please keep trying. Your call is important to us. Alternatively,
you can download useful information from our website (see below)
and/or email us at admin@nationalbullyinghelpline.co.uk
DOWLOADING
INFORMATION FROM OUR WEBSITE. There is an interim
'self help' process that may be of comfort to you right now. You
can download practical information that will help you understand
options open to you. Telephone us once you have read both the FREE
copy of our
STEP BY STEP GUIDE (dowloadable below)
and the COMPLETE GUIDE TO DISPUTE
RESOLUTION which costs £10 but which is a
comprehensive document containing sample letters, processes and
policies. These documents will enable you to understand options
and avenues open to you and help you make an informed decision at
this difficult time. If you are stressed, seek professional advice
before making life changing decisions. Your health comes first!
Always consider mediation or resolution before embarking on a more
formal process. If you need more specific advice, contact us directly,
preferably during a week day when our team of dedicated Volunteers
can help you.
To download THE
COMPLETE GUIDE TO DISPTUE RESOLUITON - click 'add
to cart'. It's easy to download! Give PayPal time to download
the documentation to your inbox. The Complete Guide contains sample
Policies, sample Grievance and Disciplinary procedures, sample letter-s
(complaint, appeal and response letters), Employment Legislation,
Redundancy laws, dismissal laws and much more. These documents are
legally compliant, in accordance with The Employment Act and The
ACAS Code. See our employer and employee sections for further details.
For
instructions on how to download the £10
THE COMPLETE GUIDE
TO DISPUTE RESOLUTION, See ADD TO CART (on right,
below). When downloading
documents follow instructions and wait to allow PayPal to download
the 30 page document to your PC. It takes a little time ! Email
us on admin@nationalbullyinghelpline.co.uk if you have any difficulty.
CYBER BULLYING
IS 'BULLYING USING TECHNOLOGY'
CYBER
BULLYING AFFECTS ADULTS TOO
CURRENT
Volcanic Ash: places
employers in a dilemma. See Employer page for a guidance for
employers who have to deal with 'acts of god'.
NHS National Survey:
findings on absence, bullying & harassment are now available.
Do you want to know how your Trust scored? Call us today for
details.
Event 24 April 2010:
The Bullying Doctor - Dr Emily Lovegrove is leading a workshop
for parents on bullying on Saturday 24th April 2010 at The
Bowman Centre, Shears Drive, Amebury. SP4 7XT. Tickets are
£10.00. The workshop starts at 9am and the objective
is to provide parents and those working with children hints,
tips and advice on supporting children and preventing bullying
through the development of resilience. Call for further details.
0845 22 55 787.
PROCESSES
& PROCEDURES
We work closely
with a number of Employment Law Solicitors and professional
dispute resolution service providers. Our referrals process
has recently been updated to ensure that it is both explicitly
clear and open and transparent. We strive for continuous improvement
and would always welcome your views. You are welcome to visit
our offices at any time ! For further information call 0845
22 55 787.
THANK
YOU
Thank you
to all who have submitted financial donations to our Charity
over recent weeks. Your support is overwhelming! Our offices
have been gifted to us - so our overheads are limited to utility
costs, Volunteer expenses and running costs. None of our Directors
draw a salary. Your very kind donation(s) go directly towards
the actual running costs of this Charity. A big thank you
from all of us here at The National Bullying Helpline.
JUST
GIVING
We are now
registered with Just Giving. To make a donation to our Charity,
simply email: www.justgiving.com/national Alternatively,
google 'Just Giving', and click on 'Find a Charity'. Add our
name: The National Bullying Helpline, and
click 'go'. Open our page and make a donation. For every £10
you donate, we receive £12. How? Just Giving claim Gift
Aid from the inland revenue. They then take a small fee from
this and send us the difference.
ABOUT
US IN SUMMARY
National Bullying
Helpline (NBH) was established in 2002 and acquired Charity
status in 2007. We receive no government funding and rely
on gifts and donations. NBH has traditionally been associated
with workplace bullying, advising both employees and employers
- but recently extended its remit to cover all nature of bullying,
specifically playground bullying and bullying within neighborhoods
and local communities. We save lives. We work closely with
The Wiltshire Police under a Service Agreement. We are able
to advice and speak on a variety of issues and to become the
instinctive 'port of call' for those struggling with bullying
issues. NBH works with the media on issues which have a bullying
element. Where confidentiality is sought it is always given
- unconditionally. NBH relies on gifts and donations and operates
with the support of Employers and the Voluntary sector in
Wiltshire.
The National Bullying Helpline
is the only Charity in the UK providing FREE
support in all corners of Society, whatever the nature of
the bullying (abuse, physical assault, discrimination,
wrongful dismissal, bullying at home or in the community,
hurtful remarks, bullying in schools - both in the playground
and the staff-room). Our Mission is : To provide professional,
timely, support to those who need it. We specialize in Dispute
Resolution, Mediation, Facilitation, Law and Training and
Development. Our objective is to address conflict, stress,
risk and costly litigation. BERR wants to bring Employment
Tribunal statistics down - so do we. We promote excellence
through research and collaboration, supporting our Government,
the CIPD, CMI and leaders of workplace best practice standards.
No one person should feel 'inferior' due to the conduct of
another. We passionately commit to these fundamental concepts,
stamping-out inappropriate 'Abuse of Power'. We will champion
those whose personality does not enable them to stand up to
a bully. We will promote organisation's who support this belief
too, enabling us to help the weaker person. We research innovative
and improved practices and methodologies and promote models
of excellence in industry and in education, at all levels,
nationally. (See ABOUT US for more information).
|
Employees
for your FREE copy of our
Step by Step Guide to
Dispute Resolution
(Bullying in the Workplace)
|
Employees or Employers, if you would like more comprehensive information
you can purchase 'The Complete Guide
to Dispute Resolution' at a cost of £10. Please click on the button
below
to pay.
|
|
Bullying
hurts
Bullies
are cowards
Cyber
bullying is a crime
Cyber
stalking is a crime
Harassment
is bullying
Stalking
is bullying
Bullies
are sad
Bullies
are cowards
Bullying
kills
|
i want to say a big
thank you from the bottom of my heart to sue whom i spoke to on
the 25th september at 1300 hours re a bullying issue at work.
sue was so wonderful and the only one who listened to me at the
time. today i spoke to another lady and again great. i am now
reading yr advice on how to proceed as official help is lacking
due to understaffing etc. so again u r invaluable. i would like
to donate. is this on yr site. the donations address for yr charity?
thankyou for existing. you are so so needed. thankyou. Email
from Helpline caller. 19 October 2009.
NEWS
05 January 2010 : Cyber
bullying (Report by The National Bullying Helpline). Nearly
half of England's 12 to 15 year olds have faced some form of bullying,
including cyber-bullying over the last year. (See Kids Page).
Cyber bullying is definitely on the increase as we receive calls
on a daily basis regarding this anti-social behaviour. Cyber bullying,
however, affects adults as well as children. It is not uncommon
for a disgruntled colleague or an aggrieved employee (who has
been dismissed or made redundant for example) to use technology,
anonymously, to specifically name individuals and employers -
as they vent their anger and frustration. All bullies are cowards
and cyber bullying, and any form of bullying for that matter,
can have long-lasting and deep-routed effects. Call us if you
need help.
6 Sep : Mail On Sunday
YOU Magazine voted us 'Website Of The Week'.
16 Sep : England / Chelsea
Footballer, Frank Lampard donates signed football boots that he
scored in, to us, to auction off. (Bidding will start
at £250).
25 Aug : Swindon Wildcats
adopt The National Bullying Helpline. Willy Wildcat Volunteers
at the call centre. (See SPONSORSHIP for full story.
Also see EVENTS for story and 2009/10 Wildcats Fixtures).
To download our FREE
Step By Step Guide
- see below. It's easy to download! Just click the button and
follow the instructions. Wait for the document to download before
you exit.
Posters
: Anti Bullying Posters are now available via our website. Workplace
bullying posters and School bullying posters are now available.
Contact us today with your requirements. A charitable donation
in return would be appreciated.
Our Product
Suite is T.I.M ; Training, Investigations and Mediation. We will
refer you to expert dispute resolution service providers including
investigators, trainers, coaches, counsellors and employment/family
law solicitors.
"Cyber
bullying is any form of bullying behavior that occurs through
technology". Christine Pratt. June 09.
"We
all have rights but nothing is certain. Judge us on the quality
of our decisions and not the outcomes". Wiltshire Chief Constable
Brian Moore. Partnership
with the Police. We will take action if we believe
a child or an adult is at risk. We work closely with the Police
and have a Service Agreement with the Wiltshire Constabulary to
ensure swift, appropriate, action is taken right across the UK
wherever necessary. Call us now if you have any concerns regarding
the safety or welfare of someone you know !
If you need an
Employment Law Solicitor, click on our LAW page.
For info on the ACAS Code,
click on our LAW page.
NHS
and TEACHERS. IMPORTANT NEW CASE LAW (For
more info see our LAW page).
Teachers
and NHS Employees (die: GP's and Consultants) may now have a right
to be accompanied by a Solicitor during internal disciplinary
hearings - if the outcome may lead to dismissal. See Case Law.
March 2009 and July 2009.
Poor
Conflict Management skills cost the UK £24 billion a year
in lost working days.
55% of
the workforce has had no training in managing conflict
-
If you are line managing - and struggle
with employee disputes, grievances, disciplinarians, redundancy
issues, staff conflict or any other people management issues
WE
CAN HELP - click here for more information
-
If you are an employee and bullying at work
is affecting you, or you have been suspended, disciplined,
made redundant, at risk of redundancy or feel you are being
discriminated against
WE
CAN HELP - click here for more information
WE
CAN HELP - click here for more information
-
Whether you are a child, teenager or adult,
whoever you are, whatever your role, if you need help because
you are struggling with bullying, harassment, victimization,
discrimination, cyber bullying, internet bullying, stalking,
playground, community, domestic or any form of intimidation
/ bullying
WE
CAN HELP - click here for more information
CONFLICT
20% of management time is spent
on conflict. 22% of staff work unproductively as a result of conflict.
50% of staff who take long term sickness, struggle with bullying
issues. How much lawyer/litigation and time do you spend on conflict?
How much time do your managers spend on conflict? What do stress
related illnesses cost your organisation? Which areas have most
conflict? What business has been lost to conflict? How are negative
behaviors being tackled? What reduces the effectiveness of dispute
resolution systems in your firm? What systems changes could help
reduce conflict? Mark Butler, People Management January 2009.
TRIBUNALS
The average cost to an employer
in defending a Tribunal claim is £15,000
to £20,000. Last
year there were 189,000 Tribunal applications
- up one third from 2006. During this period
the average compensation awards were; £7,974
for unfair dismissal, £14,049 for race
discrimination and £10,053 for sex discrimination.
Equal pay claims are the most financially crippling according
to Paul Lambdin of Stevens and Bolton. "They
can become very technical because often you are comparing apples
with pears". The same can be said for disability
discrimination cases, where frequently expert advice is sought
on whether an employer has made a reasonable adjustment to accommodate
an employee, as required by law. Personnel Today and Messrs
Stevens & Bolton. 23 September 2008
PUBLIC
SECTOR SICKNESS
Official figures show that workplace sickness
in the Department for Work and Pensions cost £65.8
million in 2007-8 bringing the total cost to the Public
Sector in the past three years to £228 million.
These figures show that, on average, each of the DWP's 114,000
staff took 10.1 sick days last year, nearly double the private
sector average of 5.8 days. Mail on Sunday August 2008
NBH IS INVOLVED
IN
National Programmes
such as National Ban Bullying week and public newsworthy events,
working closely with ACAS, the CIPD, CMI and our Government; BERR,
and with the BBC and GMTV news desk on case studies and press releases
Local Programmers
such as Swindon Wildcats (Ice Hockey), Kids About, local competitions
with Schools and Wiltshire Top 100 employers, local and annual marathons
and fun-runs, The Simon Half Marathon, local fund raising and Charity
events. The Swindon Half Marathon for 2009 is on 11.10.09 - countdown
has begun.
THANK YOU
TO OUR SPONSORS & VOLUNTEERS
Infotec. Hinton Newport. HR
& Diversity Management Limited. Swindon Wildcats. Sainsbury's
Stratton. Zurich. Masterclass. NASUWT. Thomson Directories.
Morgan Crucible. Charles Lucas & Marshall Solicitors, Monahan's,
BBC Wiltshire Sound, GWR, Brunel FM & Swindon 105.5 FM Community
Radio and VAS Swindon.
We are still looking to work with
a National Sponsor. Could that be your organisation?
ORGANISATIONS
WE HAVE WORKED WITH INCLUDE
ACAS, ACCORD, AMICUS,
ASDA, UNISON, TUC, The Army, BT, Capita, CMI, CIPD, DfES, DLA, FSB,
IiP, The Home Office, Welsh Assembly, British Airways, Durham County
Council, DAWN, Cathedral School of St Mary's Plymouth, Dorset NHS,
LEA's (nationally), GTC, Great Western Hospital, HSE, The NHS (nationally),
NASUWT, Nationwide, Royal Mail, The Fire Service, CEMEX Plc, Laura
Ashley, Women's Aid, The Prison Service, Essex County Fire and Rescue,
Great Western Hospital, Masterclass, The NHS Mental Health SW1,
Nationwide, Nottingham Play Forum, Swindon Borough Council, Central
Swindon Medical Centre, Oxford Brookes University, University of
Lancashire, University of Portsmouth, Convergys Europe, APEX, Cadbury's,
Laden Pre-School, Merton Timber Wales, Barnett, Enfield and Haringey
Mental Health Trust, Tesco, Thomson's Local, Somerfield, Cricklade
Town Council, ASDA, Once Upon a Time Day Nursery, Personnel Today,
Somerfield, Sainsbury's, Wiltshire Sound, Wiltshire and Swindon
Fire Authority, Motorola, Honda, Energis, Danesfield House Hotel
and Spa, Grenville Technology, Zurich Finance, W H Smith, Rowan
Foods Wrexham, Bruce Stephenson Limited, Hammersmith Primary Trust,
Sara Shoemark Beauty Salon, NHS Oxford, OXFAM, YMCA, Three County
Police Constabularies, Virgin Mobile ....and many more.
If you have
found this site useful please help others to find it too by linking
using http://www.nationalbullyinghelpline.co.uk
USEFUL CONTACTS
and LINKS
ACAS
www.cac.gov.uk - Determinations of the Central Arbitration Committee.
www.acas.org.uk
BBC Schools
www.bbc.co.uk/schools
Business Link
www.businesslink.gov.uk
Connexions Direct –
to help you make decisions
www.connexions-direct.com
Criminal Records Bureau
www.crb.gov.uk
CIPD (Chartered
Institute of Personnel and Development)
Telephone 020 8612 6200
www.cipd.co.uk
CMI (Chartered Management
Institute)
Telephone 020 7497 0580 (London Registered Office)
enquiries@managers.org.uk
Data Protection & ICO
www.informationcommissioner.gov.uk
DFES (Department
for Education)
www.dcsf.gov.uk
www.dfes.gov.uk
DDA Discrimination -
Age
www.agepositive.gov.uk Part of the Department
of Work & Pension’s website – containing
information on age discrimination with a link to the Code of Practice
Discrimination - Disability
www.drc-gb.org - The Disability Rights Commission’s website.
Includes links to legislation, information and advice.
www.disability.gov.uk - Government website with information on disability
rights and available benefits.
Discrimination - General
www.equalitydirect.org.uk - Government sponsored website for business
on discrimination issues.
Discrimination - Race
www.cre.gov.uk - The Commission for Racial Equality’s website.
Discrimination - Sex
www.eoc.org.uk - The Equal Opportunities Commission’s website.
www.eoc-law.org.uk - The Equal Opportunities Commission’s
website for legal advisers.
www.womenandequalityunit.gov.uk - Government website for promoting
and realising the benefits of diversity in the economy and more
widely.
Emplaw
www.emplaw.co.uk
Employment Tribunal
www.employmenttribunals.gov.uk - The Employment Tribunal’s
website.
www.employmenttribunals.gov.uk/publications.asp - Employment Tribunal
forms.
www.employmentappeals.gov.uk - The Employment Appeal Tribunal’s
website.
www.ets.gov.uk/home.htm - Employment Tribunal Services Homepage.
www.hmcourts-service.gov.uk - Court
Service’s website
www.parliament.the-stationery-office.co.uk/pa/ld199697/ldjudgmt/ldjudgmt.htm
- House of Lords’ judgments.
Government Websites
www.dti.gov.uk/er/hot_topics.htm - DTI Hot Topics website.
www.dti.gov.uk/er/index.htm - DTI Employment Relations.
www.dti.gov.uk/publications/ - DTI Publications List.
www.opsi.gov.uk - Office of Public Sector Information.
www.dwp.gov.uk - Department for Work and Pensions.
www.dfes.gov.uk/index.htm - The Department for Education and Skill’s
website.
www.parliament.uk - Parliament’s website.
www.homeoffice.gov.uk - Home Office website – to find publications
search under the A-Z menu at the top of the screen.
Health &
Safety Executive
www.hse.gov.uk - The Health and Safety Executive’s website.
www.hse.gov.uk/stress - What the HSE is doing to address the issue
of stress at work, and provide access to a range of information,
resources and further points of contact.
Immigration
www.ind.homeoffice.gov.uk - The Immigration & Nationality Directorate
are responsible for Immigration control, including applications
for permission to stay, citizenship and asylum.
Kidscape
www.kidscape.org.uk
Maternity and Family Leave
Rights
www.dti.gov.uk/er/workingparents.htm - The DTI’s Working Parents
section.
www.dti.gov.uk/er/maternity.htm - The DTI’s Maternity section.
www.dti.gov.uk/er/paternity.htm - The DTI’s Paternity section.
www.dti.gov.uk/er/parental.htm - The DTI’s Guidance for Parental
Leave.
www.tiger.gov.uk - DTI Interactive user-friendly guide to employment
rights.
Pensions
www.thepensionsregulator.gov.uk - The Pensions Regulator.
Redundancy
www.dti.gov.uk/er/redundancy.htm - The DTI’s Redundancy section.
Tax & NIC
www.hmrc.gov.uk - HM Revenue & Customs website.
Unfair Dismissal
www.dti.gov.uk/er/individual/unfair-pl712.htm - The DTI’s
Unfair Dismissal section.
Whizz Kidz
info@whizz-kidz.org.uk
birmingham@whizz-kidz.org.uk
newcastle@whizz-kidz.org.uk
Working Time Directive
www.dti.gov.uk/er/work_time_regs/wtr0.htm - The DTI’s section
on the Working Time Regulations.
Childline Childline 0800 1111
The NSPCC : 0808 800 5000
Victim Support : 01380
729476
Barnardo's : 01225 751261
Women's Aid National
Helpline : 0808 200 0247
Samaritans : 0845 790 9090
Police Domestic Violence
Liaison Officer : North & West Wilts. 01249 449766
CONFLICT
OF INTEREST
Since its inauguration this
helpline has been funded by HR & Diversity Management Limited,
an HR consultancy established by Christine and David Pratt,
who also founded this helpline (Charity). The Consultancy does
not profit from the helpline - quite the contrary! The Consultancy
funds the helpline entirely. This is not a Government funded
helpline. The processes between the Consultancy and the Charity
are open and transparent and were vetted and approved by both
Companies House and The Charities Commission when the Charity
was founded. Furthermore, the Charity works closely with a number
of Lexel Accredited Employment Law Solicitors who have also
audited and approved processes in compliance with Law Society
Regulations. Governing bodies and Associate Partners are satisfied
that there is no conflict of interest as the relationship between
the two operations are transparent and lawful. If you are concerned
about conflict of interest, or do not understand the term, please
contact our Trustees. There is a complaints procedure on this
website. Write in with any concerns and our Trustee's will always
respond.
We will act if we believe and
adult or child is at risk or in danger. We have a Service Agreement
with Wiltshire Police, covering the UK, and we work closely
with them in cases where an individual feels intimidated or
threatened in any way. We help people in distress in a practical,
positive, timely, way and in some cases we will put callers
in touch with professional service providers ; (solicitors,
investigators, mediators etc). Where a fee changes hands this
is declared up front. Everyone who calls the helpline is given
'open and transparent' choice - and advice and guidance to enable
them to ascertain and understand both their legal options and/or
statutory obligations.
|